FAQ

We Can Help Answer Your Questions!

What Are Your Terms and Conditions?

See MFP’s Terms and Conditions here.

What Are Your Hours?

The normal business hours for MFP Automation Engineering and our ParkerStore are Monday through Friday, 8:00 a.m. until 5:00 p.m. EST.

Who Are Your Division Key Personnel?

Our president is Roger Betten, and our vice president is Marc Peterson.

Do You Have an Emergency Number?

In the event of an emergency, customers can contact Mark Redmond 24 hours a day, 7 days a week, by calling (616) 293-4508. For additional assistance, please contact your sales representative.

What Are the ParkerStore Hours?

8:00 a.m. to 5:00 p.m. EST.

Do You Handle All Lines of Parker?

We have access to thousands of products. Please visit our products page for a full line of Parker products and other product lines MFP represents.

What Is Your ParkerStore Return Policy?

You can check out all of the ParkerStore return policy information here.

What Email Do I Send My Urgent Orders to?

Email our customer service address for urgent orders: [email protected]. Please also call (616) 538-5700 to ensure we process your order immediately.

Do You Deliver?

Yes. Ask our customer service team how to help set this up by calling (616) 538-5700. Additional charges may apply.